This website (“maiahendrickxvocal.co.uk”) is operated by Maia Hendrickx Vocal Studios (MHVS), 17 Frederick Cottages, St Johns Road, Newbury, RG14 7PY. MHVS is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.
When do you collect data about me?
We collect data from you when you use our website or forms to make an enquiry.
When you make an enquiry we collect certain personal information about you, to enable us to to respond to you in an appropriate and timely manner. Information collected via the website is limited to your name, telephone contact and email address.
As a customer we may hold imagery of you for which we will have obtained prior written consent from you. These images may be used on our website, Facebook page and/or any marketing materials we issue. Any images of students will only be retained by us for as long as they are a student with us.
Analytical website software used to better understand the trends of our customers; this helps us improve the layout and relevance of the website for your benefit. See “Cookies Policy” for more information.
What do you do with my personal information?
We use your contact details to communicate with you in order to respond to your enquiry.
Your data may also be used for administrative and accounting purposes and to help us in any future dealings with you, for example by identifying your requirements.
There may be instances where it may be necessary for us to communicate with you, for administrative or operational reasons relating, for example, to advise you of changes in lesson times.
The information you provide to us will be held in our systems, which are located on our premises or those of an appointed third party.
Do you sell my information to third parties?
We do not sell your information to third parties. Please see “disclosure to third parties” below for more information.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to our website. This software does not enable us to capture any personally identifying information.
Security to protect your information
When you make an enquiry or enter personally identifying information your details are transmitted across the internet securely using high-grade encryption (256 bit).In addition, as required by the (“GDPR”) General Data Protection Regulation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.
We will retain your information for a reasonable period or as long as the law requires. This does not include the retention of any personal imagery which will be destroyed upon cessation of lessons with MHVS (see “Personal Information”, above).
To help us keep our databases up to date, please let us know as soon as your contact details change or if you notice any inaccuracies in them.
Disclosure to third parties
For your convenience and information MHVS may provide links to other websites. These sites may have different security and privacy policies that we have no control over and we take no responsibility for any information contained in these sites.
Such third party websites may contain privacy policies that differ from that of MHVS and we encourage you to review and understand their privacy policies before providing them with information.
Information on this site is posted in good faith and updated regularly, but MHVS cannot guarantee its completeness and accuracy. MHVS does not accept any liability to you or any third party for any error or omission on this site. MHVS may change, update or delete the terms and conditions or any information on this site without prior notice.
MHVS does not warrant that this site will be uninterrupted, error free or that any information or other material accessible from this site is free of viruses or other harmful components.
MHVS is not liable for any direct or indirect loss resulting from your use of the information on this site.
The MHVS name, logo and all related product and service names, design marks and slogans are the trademarks or service marks of MHVS. All other names, logos and all related product and service names, design marks and slogans used on this site are the trademarks or service marks of their owners. All rights are acknowledged.
The copyright in all teaching material, slides, photographs, images, maps, travel information and other material on this site rests with MHVS or its suppliers, unless explicitly stated otherwise. Your access to the material and products or services available through this website does not give you a licence to modify, display, license, transfer, sell, reproduce, distribute or otherwise use any material (including data).
You may link to the home page of this site, but may not:
- deep-link or use frames to limit the complete and full intended use of this site;
bypass or circumvent any measures employed by MHVS to limit such deep linking or use of frames;
impose, in MHVS’s opinion, an unreasonable or disproportionately large load on this website;
use any robot, spider, scraper or other automated means or manual process to access, monitor or copy any material on this website; or
you may not use in any way these rights or other intellectual property rights in material relating to this website without the prior written consent of MHVS.
Applicable law and jurisdiction
These site terms shall be governed by English law. Any disputes involving this site shall be subject to the jurisdiction of the English courts.
No unlawful or prohibited use
As a condition of your use of this site you warrant to MHVS that you will not use this site for any purpose that is unlawful or prohibited by these terms, conditions and notices.
Last Updated 21/05/2018
Maia Hendrickx Vocal Studios
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